Monday to Friday 9:00am - 5:00pm (GMT)
Have a question?
For all inquires please use the contact form provided above. Customers experiencing any issues with an order or product please remember to also provide your order number when emailing. Usually I'll get back to you within 48 hours. Please note, emails sent late Friday will not be replied to until the following Monday. If you are emailing directly to or and have not received a reply in 48 hours, please use the contact form.
Email Issues?
For customers that use QQ email, please note although I can receive emails from addresses, I cannot send emails to addresses as they fail to send. If you wish to contact me, please use an alternative email like Gmail, Yahoo, Hotmail or Outlook (so I can reply to messages).

Alternatively you can message me through the PoundSound Facebook page. Please remember to provide any relevant order information. Apologies for any inconvenience this may cause!